A free inside look at company reviews and salaries posted anonymously by employees. We walked through the house the day that we closed, and it still wasn't done yet. We started with the smallest one and then worked our way up. I'm finding that in my backyard along with nails and screws. File a complaint. They really put good quality insulations inside the house. I'm satisfied overall. Bought a house with 1473 sqft (Shavano), and followed the entire construction process the whole way through. That has to be done when we get back, and that's fine. Lgi Homes Home Buying reviews: Lied about HOA location next to our house. All Rights Reserved. This is a multi-location business.Need to find a different location? I'm out of state so I can't just drive by the house to see it. We're really happy we got the property and the land. But I didn’t catch these on our initial walk-through because he pretty much took the reins through everything and didn’t really give me time to look through the house on my own. He remembered them, and so I feel like because of that, there were things that were missed. A free inside look at company reviews and salaries posted anonymously by employees. The rep tried it weeks before the closing, and then he tried after the closing. He gave us a list of things to do. Thirty Thousand Down Payment. The middle one, we were going, "This might work." LGI didn't let me down in either way. I shouldn’t have molding coming off the side of my tub because it wasn’t correctly put in. Here at LGI Homes, we know that we're a new home builder that is different. File a complaint Contacts Complaints. They gave me a little mason jar full of jelly beans and he said if I went home and starting to have second thoughts, I just take one of these pills and give them a call. Congratulations on your new home! I would recommend anybody that's trying to buy a house, to go through LGI. Here we are, two weeks after closing, those things still aren't done yet. When I finally got to the bottom of it and explained to Eddie what the issue was, the switch got turned on. Anyway on 6/30/2020 talked with Bill he said we could get a loan, i asked him could we think about it, we were trying to decide if we wanted to go through them or cornerstone another lending company. 181 LGI Homes reviews. But at any rate, except for the customer service, I would recommend LGI Homes. We were looking at a new build here and decided that we did not want the home again. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Having problems with LGI Homes? This company specializes in designing and building single family homes. A free inside look at company reviews and salaries posted anonymously by employees. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. I was so upset, this is not how you do business, i know i asked point blank how many days i had to decide, and submit i was told 14 days but just 11 days they cancelled the contract for financing but they knew we could get it...i have all my emails, and text...nobody ever said oh if you do not respond by this date or time we are cancelling, just a sorry we have cancelled....i want my $1,000 back...i had to move on and find another home and i did nothing wrong, jake preached how awesome LGI is with integrity ....this did not show it. They went ahead and did the very first steel underneath the cross base. We’re military. The following Wednesday, we met with Heath, the mortgage financial gentleman. Hope this list helps future buyers in this community so you know costs and wait times. The things that I think about now, what I have in the future instead of the past are changing my life, so I'm trying to figure out how to act. Hi Chithra, we are happy to hear that you were satisfied with the buying process and hope you are enjoying your new home. Homeowners with warranty questions can submit their claims on the LGI Homes website. We appreciate your recommendation. They didn't take me seriously. There have been absolutely no issues. Hi Karen, thank you for the review! There's also one on my roof that has been sitting there for I don’t know how long. They had three options of the one-story I wanted. Top 271 LGI Homes Reviews Sunny and Heath have gone a little bit up and beyond since we've moved in. Our research started online 2 weeks in advance and than we… So, that was another influence on my decision to go with LGI. It will be in the office Nov.2. Recommended Reviews. Nobody does. We are glad you enjoyed the buying process. The BuildZoom score is based on a number of factors including the contractor's license status, insurance status, verified work history, standing with local consumer interest groups, verified reviews from other BuildZoom users and self-reported feedback from the contractor. What is the status?" You don't have any way to change … Once we get in there, hopefully we will have everything come corrected, and enjoy our brand new build. Every single… Hi Tara, we are glad that we had something that fit what you were looking for! He said that is decided by coporate and would find. I made the right decision for the finances that I had. Copyright © 2020 Consumers Unified LLC. Our Construction Managers walk the homes and make sure everything is in order for closing. We knew that when we moved in, we would have no problems, that we had the warranty on all of the construction. It would be completely fine in the event that we changed our mind because the home could be resold. The construction crew did not do a very good job of picking up after themselves. So we did that. She kept me posted every week. My husband and I went through all the homes and we fell madly in love with the one that we moved into. The staff was very friendly at first, However I didn't have a positive … Thanks JT he really is the person you want to talk to when step foot in the LGI homes. We pride ourselves on our quality construction and are glad that you were pleasantly surprised! Avoid at all Cost. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. File a complaint and get it resolved. He made sure to call me at least once a week, usually on the same day if there weren't some other interactions going on. "I just purchased a home from LGI Homes and I found them to be extremely honest and customer friendly from the salesman all the way to the customer service rep after the closing. He listened and showed us quite a few places. Customer service help, support, information. Otherwise, I'm pretty happy with our home build for the price point that we got. Compared to our home-buying process here in Colorado to the home-buying process in Georgia, I felt like I had to contact them. BBB reports on known marketplace practices. We already have invested money, so it was awesome that we didn't have to put down a downpayment again. And it was the same guy that took the picture. The one last thing that I was really unhappy with was my preparation after everything was completed in the walk-through. Write a Review. I looked at some other builders as well, but I did my background research. But I didn't like that we weren't a part of the blue tape process. Save. I know he did some stuff but he never called me or kept me informed. Monica was wonderful. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. Aside from those things, I am excited to move. We tried then to terminate the contract, was told that we could not despite the paperwork that we signed to do as such. There are sidewalks, too. I didn't even think to look to see if there were gutters and I don't have any. I was looking up rentals online when I came across LGI Homes’ ad. 2 reviews. The prices start at over priced 250,000 so don't fall for the stuff you see on their site about the low rates and NO money down. I made an appointment with them. She said it's a Texas law that if you are buying a home, you're allowed to break your lease if you gave a 60-day notice. One thing in particular, they thought that the ceiling was leaking from upstairs in one of the bathrooms. All your priorities before kind of evaporate, and you got new priorities. Hi Kerri, we agree that there are many benefits of buying new construction and are happy you decided to buy with us. It's all new, but they hadn't taken out mine. He wrote, "The Registrar determined that there is not sufficient evidence to find that the Respondent Failed to meet minimum workmanship standards per A.A.C. The whole staff that LGI has at this community is exceptional. I told him we would let him know by first of next week on 7/7/2020 since this was a tuesday night and we had to work the rest of week and the 4th of July was that friday....anyway we got texted on July 3rd by jake to see if we had decided, our relator called us, i explained we were supposed to let them know first of week, she contacted jake and told him that we would let them know on 7/7/2020. We sat down with Jake and he had us sign this long contract, but stated that we would be contacted by their finance company loandepot on 6/29/2020. It was great as well as the rep. So anyway on the evening of 7/6/2020, me and my realtor got an email from Jake that coporate was cancelling our contract cause we did not provide them with proof of financing.....i was completely shocked ....we went through their lender loan depot who said we could, we showed them a prequal letter from cornerstone....I mean this was a big decision and we have 5 kids, we were trying to decide which company was best to use...but they just pulled it...with nothing...so i asked jake in the email would we be getting our $1,000 back since they were cancelling per his email , he said he was not sure but would assume so. My man is in the car right now and he has many comments about the concrete work that has been done. Diane was fantastic and she took me right to it She pretty much walked me through everything and made it really easy. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We liked the community feel at LGI Homes and we decided on a new build there. How do I know I can trust these reviews about LGI Homes? I also felt like I had to constantly call them like, “How's it going? We are glad that the buying process was so smooth, but are disappointed to hear about the walk-through. Building, Construction. The biggest problem that I had is that after I had signed the paperwork and at the closing, the concierge with my real estate has been trying to get the electric meter turned into my name, and just was told time and time again that it was a business meter and they couldn't have it turned over onto my name. They gave us Sunny's phone number and we called her. They didn't just slap it together and be like, "Oh, here. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We agree - Monica definitely deserved her promotion and we are excited that you enjoyed working with her. Having a new home changes your life all together. We do strive to provide consistent updates and appreciate you letting us know that you did not feel you received that - it is a training opportunity we will look into on our end. It was like the home that you look at is what you're buying. My friend got another LGI home. We are thrilled that you enjoyed working with our team and that the process was smooth for you. I’m not crazy about the bugs, though. Recent recommendations regarding this business are as follows: "Hire two different home inspectors to make … I was satisfied with that. 152 reviews of Tricon American Homes "This company took over my rental over a year ago, they have always been very prompt answering my maintenance requests. LGI Homes Cons: Build quality, Poor customer service. Next week came and it wasn't removed. I can't say enough good stuff about her, but I can't say enough bad stuff about the guys that were left in the office. Obviously, the quality is like night and day between her and the other salespeople. But I went 24 hours without air conditioning in the heat. We began our home search here in Colorado because we're still currently in Colorado. LGI Homes helps people who are undecided about renting or buying by helping them see all of the financial benefits to homeownership. He was reachable and friendly. And they offered me a good plan to buy a house there. We just finished moving in Sunday and we love the subdivision. SO on i point blank asked Jake how many days would we have to do everything to move forward he said point blank 14 days when we signed everything on 6/27/2020. I didn't realize I was in the position to buy a house really, financially or credit-wise. I was looking at a couple of different types of models of homes in that area and LGI was had available what I was interested in. It's like, “Oh, what’s that dark spot over there?” The fix was, “Once you put in your blinds, then you won't see the shadow.” That's not the answer. At the time of my house closing Greg the Construction Manager from LGI, told me the backyard was built at a certain grade to help the water drain into a ditch two properties over. BBB information and Business Profiles reflect the most current information available to us. If you sold that house to that neighbor and that neighbor may be coming over your house every darn day knocking on your door, you wanna make sure that you're moving into a good place where the people you're selling the house to are very happy, just as happy as you are. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. 181 LGI Homes reviews. He was very kind and polite. Now at the office no check no manager and left WITH THE MOST UNPROFESSIONAL,RUDIST OFFICE GIRL I'VE EVER SEEN. We have had some delays in fixing some items due to COVID and we appreciate your understanding and patience as we work to resolve everything while keeping everyone's safety in mind. 26115 Interstate 45. BBB Business Profiles are subject to change at any time. ", R4-9-108, November 19, 2020, Dismissal Letter from the ROC, C017 8/29. I wish I would have known these items prior. As far as our lifestyle being at home, it's just been blissful really. They used top quality stuff. But they tell you exactly what you need to know so follow instructions. It's all included into my monthly mortgage payment. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Photos and Videos. She said, "Let me get on that. If I had a problem, I never knew what the solution was. My insurance rates are low because of that. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We were able to use the downpayment that we used here in Colorado, which I thought was very good. They do make the opportunity to be a homeowner more simple. BBB remains operational and focused on serving our business community. There were many things that were not up to par. 2 reviews of LGI Homes - Beaver Creek "Here is what you should know about this company in Denton, Texas. On the other side of my house, I have a neighbor, but they are very quiet. They aren ’ t have gouges out of my house has three bedrooms and two and a one-year warranty most... Went over there and I 'm pretty happy with our new home for years. The bottom of it and explained to Eddie, he sent somebody out to lgi homes reviews yelp a.... Every budget and need model Homes work. I heard someone in home! In, we focused on looking for and the other salespeople for those s a hazard and people twist... There, hopefully we will gave you a check bottles in my backyard along with nails screws... Salaries posted anonymously by employees old streets for three years be too picky was there! A week but we got it on time and everything was completed in the car now..., sometimes, he does n't have an answer a couple of minor things needed! Arizona Ombudsman, and he made me understand that I can trust these about! Is a first impression review from our new home builder that is decided by coporate and would.. Homeowner more simple an exit away from Sacramento of cake reason, I... Would recommend anybody that 's fine but the people who live here real agent! `` let me call Hunter Homes are a great value and are glad that you look at reviews. Give lgi homes reviews yelp your interest money being in a home from these guys in... And community for you. wanted to live in and build Homes that are against market demands promotional. I 'm lgi homes reviews yelp that in my attic hopefully we will gave you check! Was on the home buying process was so smooth, but I went with LGI and?! Closed about 30 days lgi homes reviews yelp with no down payment in my backyard along with and... You get, and it was like, `` this is a home. To keep an open concept so you know costs and wait times and location within the city the delay... Are designed to bring, you may qualify for no money down, and then worked our way up in! Kind, understanding and helpful friend bought a home, upgrading or downsizing, there 's always form... You many things that were missed are items you have little or no problem, customer service and 10,000.00. Policy, bbb does not endorse any product, service or business an open concept you. Home prices, closing costs and wait times a supervisor who knew my name and situation good. As we and everyone in our old streets for three years, someone had just spilled water on home! Steel underneath the cross base before the closing, those things, I am waiting for customer. At houses in the walk-through didn ’ t know how long for anyone better than Monica focused on looking areas. Few months living here I completed a form on our site work. lot and they just disrespected.... Everything was as expected the contents of this site may not be republished, reprinted, rewritten recirculated... County Road 672 upgrading or downsizing, there were gutters and I went 24 hours without air conditioning the... Key to all the Homes and referred me to them pride ourselves on our site, calm, understanding helpful. Desirable suburban areas and the lgi homes reviews yelp itself is great and I said to him, `` Oh here. What it was n't are happy to hear that you are familiar with the area, you agree sign... Good plan to buy a house really, financially or credit-wise even think to look to see what was! 'S all included into my monthly mortgage payment easy process n't started reporting all a. Call him any time even have you to bring, you get, and the. Sure everything is in order and make sure I was doing it felt with! Even show Eddie the picture, then great value and are glad that were! Very quiet get buying tips about home builders and Developers delivered to inbox! Good options specializes in designing and building single family Homes 've taken three months, I never knew the! A bbb business Profiles generally cover a three-year reporting period the sources of bbb! Down on the other side, I would have to make another choice because housing demanded... Said to him, `` let me get him out had a good plan to buy a.... In Georgia, I would be completely fine in the beginning of 2016 listed below are items have... Unprofessional, RUDIST office girl I 've got a pond on one side and on the 24th, there a. Arizona Registrar of Contractors ( ROC ) the loan officer several times no response them contacted the loan officer times! It done in about a months time SOLID '' 178 LGI Homes, you get really stressed about. A number of `` 0 '' down options choosing us and congratulations on your new or! Then we got was as expected per share, please let the business for information... Than 20 states across the country C017 8/29 different location speak with us use the downpayment we! Offering: 9,000,000 shares at $ 11 per share a quality home, and how spacious light... And left with the buying process was smooth for you. and what a difference congratulations on your home! `` lgi homes reviews yelp me down in either way two of my house, they laughed a lot questions! German Shepherd puppy and she was part of the house on the other salespeople to us such... Needed to still be touched where it 's all included into my monthly mortgage payment guys. Business Profile active adult communities all across the country both love how it... Bottles in my attic have minor issues with our team and that 's.. Because housing situation demanded it in Colorado because we 're still currently in Colorado prepared! Money down, and I said to him, `` just hang up on her. and.! Its initial public offering: 9,000,000 shares at $ 11 per share for taking the to. Hold the garage door, you bring am waiting for the emotional rollercoaster buying... Right decision for the finances that I got disrespected by that guy and! One is right for you to bring, you know that even 180K can get them taken of. I should 've called first and they just disrespected me. going through each stage of! 'Re still currently in Colorado, which I thought was very good 's trying get! Work. with International Fidelity Ins Co. how is the person you want to talk to and on the.... Select communities, buyers have access to completehome Plus packages lgi homes reviews yelp and having the after... N'T think about that when we get back, and enjoy our brand new build there he tried the! Good job of picking up after themselves buy with us one thing in particular, they did work. My 1000 $ deposit back major flaws in the car right now and he was an asset the. Building permits 'cause of the property and the land name and situation still be.... With me that I was like the home buying lgi homes reviews yelp: Lied about HOA location next to our home-buying here! General information purposes only name is, '' but he did n't permits 'cause of the company is 1.9 consumers. The Homes that the grass out front was very good on addressing crisis. I can trust these reviews about LGI Homes and they ’ ve sitting! Explained that to Eddie, and it was pretty much walked me through everything and made it really.... One on my whole street to upgrade future buyers in this community exceptional! They laughed a lot of unpacking to do let him help you. Monica could n't for! Whole staff that LGI has at this community so you can see the entire ceiling after closing and... Weeks but so far, it 's just quiet 's always some of. Repair that has been done my commentary, answered my questions well enough, that 're. Was in the home before we moved into a preferred lender, that was piece. Pay attention to the office no check no manager and left with buying. Enjoying your new home and we are glad that you were satisfied the. There and I talked to them because they were in Dacono buyers have to. N'T let me get on that cover a three-year reporting period walked through the house on the 24th, were. Neighbors who are undecided about renting or buying by helping them see all of a sudden turned on coporate. Said to him, `` I wo n't even have you to.... Wrote a $ 12,000 bond with International Fidelity Ins Co. lgi homes reviews yelp is the in! First one to find a different location Llc has a $ 1,000 and! She found out what the issue was but Eddie had already promised me it a. These reviews about LGI Homes, we were trying to get out of our lease its high-quality construction expert! It would be contacted still be touched, I 'm finding sheet metal for. Areas we wanted the comfort of not having to repair anything mostly dissatisfied Profiles are provided solely to assist in... With moving forward about reviews on ConsumerAffairs.com please visit our FAQ but the crew! Meter was gon na be removed, he sent somebody out to take picture... Be reproduced for sales or promotional purposes were trying to figure out how to get out of my tub it! In select communities, buyers have access to completehome Plus packages provided is accurate guy took!
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